Refund & Cancellation Policy

Refunds

If your portfolio could not be published due to a fault on our side, you receive a full refund. If you are unhappy with the service, you may request a refund within 7 days of your first payment, provided the request is made before or shortly after publishing; we will review it in good faith. Refunds, when approved, are processed to the original payment method within 5–7 working days.

Renewals

Plans do not auto-renew, so there are no surprise charges. A renewal payment, once the renewed period has begun, is not refundable.

Cancellation

You may unpublish your portfolio at any time. Cancelling does not generate a pro-rata refund for the unused period, but your data is retained so you can return later.

How to request

Contact us with your subdomain and payment reference.